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AI fuels surge in tenancy fraud, costing UK rental sector up to £4.1bn annually

A new report reveals that AI is making it easier to create convincing fraudulent documents, contributing to a potential £4.1 billion annual loss for the UK's private rented sector.

  • AI has made creating convincing fraudulent payslips, bank statements, and employment references easier.
  • The UK's private rented sector could face up to £4.1 billion in financial losses annually due to fraudulent tenancy applications.
  • Greater London is identified as the UK's fraud hotspot, with rates approximately double the national average.

A new report by Goodlord, titled “Tenancy fraud is no joke,” has highlighted a significant increase in tenancy fraud, partly driven by advancements in AI. The report, which reviewed over one million completed references between April 2023 and July 2026, found that AI intelligence has simplified the creation of convincing fake payslips, bank statements, and employment references.

Oli Sherlock, managing director of insurance at Goodlord, stated that fraudsters are increasingly creating believable identities that can bypass traditional referencing checks. The report estimates that fraudulent tenancy applications could expose the UK's private rented sector to annual financial losses of up to £4.1 billion.

Goodlord's findings indicate that referee-flagged tenancy fraud has risen by 78% year-on-year, with current fraud rates remaining around 40% higher than the Q2 2023 baseline. High-value properties are particularly affected by sophisticated fraud, estimated to occur in one out of every fifty applications.

Regionally, Greater London consistently records the highest fraud rates, approximately double the national average. The West Midlands and North West follow, while Scotland, Wales, the North East, and the South West show the lowest rates.

Why this matters: Fraudulent tenancies can lead to significant financial losses for landlords, consume letting agents' time, clog the court system, and tie up homes that could be available to genuine tenants.

What this means for you: If you are a landlord, you may face increased risks of fraudulent applications, potentially leading to financial losses and legal complications. If you are a tenant, fraudulent activity could contribute to a tighter housing market.

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