A recent report has highlighted a concerning trend among some airlines, whereby they are swapping aircraft in an attempt to deny passengers compensation for cancelled flights.
The report, which focused on WestJet, a Canadian airline popular with British tourists, found that dozens of passengers had been affected by this tactic.
According to the report, the airline would swap the original aircraft with a different one, which would then be cancelled due to technical issues or other reasons.
This tactic allows the airline to avoid paying out compensation to passengers, as it is not considered a 'cancellation' under EU regulations.
The UK's Civil Aviation Authority (CAA) has stated that airlines are required to provide clear information about the flight change, and passengers can seek compensation if the airline has failed to do so.
However, the report suggests that some airlines may be exploiting loopholes in the system to avoid paying out compensation.