Airline passengers face lengthy delays after flights were suspended at Bristol airport due to a defect on the runway. Passengers have rights to compensation and care under European rules. The rules specify the care and compensation you can expect when your plane is cancelled or heavily delayed. If the delay extends overnight, the airline is obliged to find and pay for a hotel room.
Bristol Airport Flight Cancellations: What are Your Rights to a Refund?
UKPulse Consumer DeskHundreds of thousands of travellers face disruption after flights were suspended at Bristol airport due to a defect on the runway. Passengers have rights to compensation and care under European rules.
- Flights from the UK and EU airports are subject to European rules that require airlines to provide care and compensation for cancellations and delays.
- Passengers are entitled to be flown to their destination as close to the original schedule as possible, and to be provided with meals and hotels if there is a significant delay.
- The payment for compensation depends on distance and can range from £220 to £520.
Why this matters: It's essential to know your rights as an air passenger in the event of flight cancellations and delays, especially during peak travel seasons.
What this means for you: If your flight is delayed or cancelled, you should check with your airline to see if you are entitled to compensation and care under European rules.