Regulators have lifted the block on British Gas to install prepayment meters in homes of people who cannot afford their energy bills, months after a £112m settlement.
Regulators have allowed British Gas to resume installing prepayment meters in the homes of people who cannot afford their energy bills. This decision comes months after a £112m settlement for sending debt collectors into vulnerable customers' homes.
Campaigners have warned that this change may compound fear and stress among households facing high energy bills this winter.
Why this matters: Households struggling with energy costs may face increased pressure to pay their bills, as British Gas resumes force-fitting prepayment meters.
What this means for you: If you're struggling with energy costs, be aware that British Gas may install a prepayment meter in your home as a last resort.
Join thousands of readers getting the best of British news straight to their inbox.