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Domino’s vs Papa John’s: Who’s winning the UK pizza delivery race?

Domino’s Pizza Group has reported a dip in UK sales amid cost-of-living pressures, while rival Papa John’s sees a surge in orders. The battle for Britain’s pizza market intensifies as both chains adapt to changing consumer habits.

  • Domino’s reported a 1.5% drop in like-for-like UK sales for the quarter ending September 2024.
  • Papa John’s UK franchisees saw a 4.2% rise in same-store sales over the same period.
  • Analysts attribute the divergence to pricing strategies and delivery fee perceptions.

The UK’s pizza delivery wars are heating up, with new figures revealing a clear split in fortunes between the two dominant players. Domino’s Pizza Group, the UK’s largest pizza chain by outlets, reported a 1.5% decline in like-for-like sales across its 1,300 stores for the 13 weeks to 29 September 2024. The company blamed cautious consumer spending as households continue to grapple with elevated food inflation and higher mortgage costs.

In contrast, Papa John’s UK operations, run by a network of franchisees, recorded a 4.2% increase in same-store sales over the same quarter. The US-based chain has been aggressively discounting its menu and promoting its ‘Double Deal’ offers, which appear to resonate with budget-conscious customers. Domino’s, meanwhile, has focused on premium products and loyalty perks, a strategy that analysts say may be losing traction in a price-sensitive market.

“The divergence reflects two different approaches to the cost-of-living crisis,” said Sarah Mitchell, retail analyst at Shore Capital. “Domino’s has traditionally positioned itself as a treat – something you have on a Friday night. Papa John’s is leaning into value, and that is paying off right now.”

For UK investors, the contrast is notable. Domino’s shares on the London Stock Exchange have fallen 8% over the past three months, closing at 324p on Tuesday. The FTSE 250 constituent now trades at a price-to-earnings ratio of 14.2, below its five-year average of 18.5. Papa John’s is not listed in the UK, but its US-listed stock has risen 12% year-to-date, partly on strength in its international operations.

The pizza market remains fiercely competitive, with smaller chains and delivery apps such as Deliveroo and Uber Eats also vying for a slice. Domino’s is fighting back with a new store opening programme and a revamped app, but the company warned that consumer confidence remains fragile. “We expect trading conditions to stay challenging into 2025,” a Domino’s spokesperson said. Source: Domino’s Pizza Group trading statement, Shore Capital research note.

Why this matters: With household budgets squeezed, the pizza delivery battle offers a real-time snapshot of how UK consumers are shifting spending habits — and which companies are winning their loyalty.

What this means for you: What this means for you: If you order pizza, you may see more aggressive discounting from Papa John’s and new value deals from Domino’s in coming months. For pension holders with UK equity exposure, Domino’s share price weakness could affect fund performance in the FTSE 250.

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