Dubai International Airport (DXB) has launched an innovative AI biometric border control system designed to dramatically speed up passenger processing. The technology, dubbed the 'red carpet' lane service by the General Directorate of Identity and Foreigners Affairs (GDRFA Dubai), enables eligible travellers to pass through immigration in just 3.4 seconds, eliminating the need to present a passport or boarding pass.
This cutting-edge system, which integrates flight data with artificial intelligence, allows passengers to simply walk through a designated corridor. AI biometric cameras can simultaneously clear up to 10 individuals, significantly reducing terminal transit times by over 60 per cent. Passengers registered for the service need only look at a green light on a biometric camera after removing any face coverings, making for a truly contactless process.
The 'Smart Gates' initiative, a key component of this advanced passport control system, began as a trial in Terminal 3 for premium passengers. Following a successful trial that saw over 528,900 people use the 'Smart Corridor' in 2025, the service has now been extended to arrivals. DXB expects to roll out the camera technology to all passengers in due course, marking a significant shift in airport security and efficiency.
Currently, eligibility for the Smart Gates extends to UAE and GCC nationals, UAE residents, and visa-on-arrival guests holding biometric passports. Travellers are registered to use the gates upon entering the passport control touchpoint at DXB. However, families with children and individuals under 1.2 metres tall are presently unable to utilise the service.
Paul Griffiths, the chief executive of Dubai Airports, highlighted the investment in camera technology, explaining, "We've invested in camera technology, whereby you can continue to walk through a space and be verified as OK to enter or leave the country, so no passports in your hand, no gate readers, no difficulty with the whole process." He further emphasised the goal to make the security process "no less rigorous but far less intrusive." The airport recently welcomed approximately three million passengers through its terminals in the first half of July, underscoring the demand for faster processing.
Practical advice for UK travellers:
For British tourists considering a trip to Dubai, the introduction of these Smart Gates could streamline their arrival and departure experience. The UK's Foreign, Commonwealth & Development Office (FCDO) lifted its 'all but essential travel' advisory for the United Arab Emirates (UAE) on 18 June, indicating a return to more normal travel conditions. British citizens with biometric passports who are eligible for a visa on arrival in the UAE may be able to use these new gates. It is advisable to check the FCDO website for the latest travel advice and entry requirements before planning your trip. While the Smart Gates aim to reduce queues, it is always prudent to factor in sufficient time for airport procedures. Comprehensive travel insurance is highly recommended for any international travel, covering medical emergencies, trip cancellations, and lost luggage. Direct flights to Dubai from major UK airports such as London Heathrow, Gatwick, Manchester, and Birmingham are readily available, with return fares typically starting from around £350, depending on the airline and time of year.