The Department for Work and Pensions (DWP) has launched a new campaign titled 'Don’t pay to claim'. This initiative aims to raise awareness and deter individuals from using claims management companies that charge fees for benefit applications.
The campaign specifically targets people who may be eligible for Attendance Allowance and Pension Age Disability Payment in Scotland. The DWP states that some companies charge fees that can amount to as much as half of the money a customer is owed.
A dedicated website, 'Claiming your benefits is free', provides help and support. This includes a new walk-through video for applying for Attendance Allowance online, alongside telephone numbers for further assistance.
A toolkit has been developed for stakeholders to help spread awareness. This includes social media assets, suggested social media copy, and downloadable posters for public display.