eClerx's Market360 analytics solution has once again been named a Representative Vendor by Gartner, earning a spot in its influential 2026 Market Guide for Digital Shelf Analytics. This is the second consecutive year eClerx has made the list, highlighting how businesses are increasingly relying on sophisticated tools to manage their online presence and stay ahead of the competition.
The guide highlights vendors that can provide comprehensive insights into product performance across various online marketplaces, retailer websites, and social networks - rather than focusing solely on a single platform. As digital commerce becomes more diverse, it's becoming ever more crucial for brands to understand how their products are perceived, priced, and presented across numerous channels.
eClerx Chief Technology Officer Sanjay Kukreja believes that modern businesses need to do more than just monitor their online visibility - they must also be able to connect disparate signals quickly, identify changes rapidly, and take swift action. He says eClerx's continued recognition by Gartner reflects the strength of Market360 in translating digital shelf intelligence into tangible commercial results for clients.
Market360 is a key part of eClerx’s Market Intelligence suite, integrating digital shelf analytics with AI-driven insights, content intelligence, and pricing and promotion intelligence. This combination - supported by expert services - enables brands to effectively monitor their performance and implement strategic actions within complex e-commerce ecosystems.
The platform offers a range of capabilities, including AI-powered recommendations that pinpoint risks and opportunities, as well as comprehensive monitoring of search visibility, product content, pricing, promotions, availability, and customer reviews. It also provides dynamic pricing intelligence, enabling brands to react quickly to market shifts, alongside workflow tools that streamline the transition from issue identification to resolution.