Electricity supplier installs smart meter, causing temporary power cut
UKPulse Money Desk
An electricity supplier installed a smart meter at a customer's property, leading to a temporary power outage. The installation occurred during a scheduled interview.
- An electricity supplier was scheduled to install a smart meter between 12:00 and 12:30 on 12 September 2026.
- The installation resulted in the electricity being turned off for approximately 40 minutes.
- The customer was conducting a Zoom interview when the power cut occurred.
On 12 September 2026, an electricity supplier installed a smart meter at a customer's property. The installation was scheduled to take place between 12:00 and 12:30.
During the installation, the electricity was turned off for approximately 40 minutes. This occurred while the customer was participating in a Zoom interview with an eminent scientist.
The customer was able to reconnect to the internet using a phone's personal hotspot to continue the interview.
What this means for you: If you are having a smart meter installed, be aware that your electricity may be turned off for a period of time.