The English National Ballet (ENB) has announced that customer contact information has been leaked due to a data hack. The incident occurred after ENB changed its customer relations service, and its new provider, Beacon CRM, experienced a cybersecurity incident involving unauthorised access to its systems.
ENB stated in an email to affected customers that email addresses, business phone numbers, and business addresses may have been compromised. The organisation, based in east London, expressed regret for the "concerning" incident.
While no customer passwords or payment details were exposed, ENB has advised customers to be cautious of unexpected emails and to verify senders before clicking on links. Beacon CRM reportedly acted promptly to secure its systems and has notified relevant authorities.