A select number of Indian civil servants are becoming public figures for their strict enforcement of regulations, in a system often characterised by delays and bureaucratic challenges. Tukaram Mundhe, 51, the Commissioner of Maharashtra's Food and Drug Administration, has gained social media attention since May for leading enforcement drives. His teams have inspected food businesses, uncovering issues such as pest infestations, poor hygiene, and expired food, and have also highlighted discrepancies in hospital charges for medical supplies.
This public recognition for officials doing their jobs is seen by some as a reaction to common experiences of bureaucratic hurdles. Kamal Kant Jaswal, a retired civil servant, stated that what should be normal has become exceptional, as efficient governance stands out against a backdrop of familiar delays and indifferent treatment.
However, officials praised for enforcing rules can also face criticism for applying them too rigidly. Mundhe has been criticised by sections of the food and hospitality industry, though he rejects allegations of selective action, stating inspections are evidence-driven. Similarly, RS Batth, a district town planner in Gurugram, has faced criticism for acting against illegal encroachments, with allegations of selective enforcement.
Pushpa Sundar, who has written on development issues, noted that civil servants can face political pressure and transfers when they refuse to comply with demands. Social media has also amplified the visibility of these actions, turning local enforcement into a national talking point almost overnight.