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Martha's Rule expands to all A&E departments across NHS England

NHS England is expanding Martha’s Rule to all hospital A&E departments and waiting rooms, allowing patients, loved ones, and staff to trigger urgent reviews for deteriorating conditions.

  • Martha's Rule, previously for admitted patients, will now cover A&E waiting rooms.
  • The phased rollout to all A&E, maternity, and neonatal units is expected to be completed by March 2028.
  • A pilot in seven trusts found Martha's Rule could work effectively in busy A&E environments.

NHS England has announced the expansion of Martha’s Rule to all hospital A&E departments and waiting rooms. This initiative aims to enhance patient safety, particularly for vulnerable individuals, by enabling patients, their families, and staff to request an urgent review if a patient's condition worsens and they feel their concerns are not being addressed.

Previously, Martha's Rule was used for patients already admitted to hospital. This expansion introduces additional safeguards for those experiencing acute deterioration while in A&E departments. The nationwide rollout began following a pilot in seven trusts, which tested the escalation process in busy A&E settings between September 2025 and March 2026. The pilot indicated that the rule could function effectively alongside existing clinical procedures without requiring extra staff.

The phased implementation of Martha's Rule to A&E, maternity, and neonatal units is anticipated to be completed by March 2028. The initiative is named after Martha Mills, who died in 2021 at age 13 due to sepsis, after her family's concerns about her deteriorating condition were not acted upon.

Why this matters: The expansion of Martha's Rule aims to improve patient safety by providing a mechanism for urgent review when a patient's condition deteriorates, potentially saving lives.

What this means for you: If you or a loved one are in an NHS A&E department and are concerned about a deteriorating condition that you feel is not being listened to, you will be able to call a dedicated Martha's Rule phone number to trigger an urgent review.

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