Consumer champion Martin Lewis, founder of MoneySavingExpert.com, has issued an urgent warning to British travellers concerning the implications of coronavirus on their travel insurance policies. Mr Lewis emphasised the critical need for holidaymakers to carefully examine the terms and conditions of their insurance, particularly in light of the ongoing pandemic.
The core of Mr Lewis's advice centres on what constitutes a 'known event' in insurance terms. He highlighted that once the coronavirus outbreak was widely recognised as a global pandemic, it became a 'known event'. This distinction is crucial because insurance policies typically do not cover events that were already known at the time the policy was purchased. Therefore, individuals who bought travel insurance after a certain point in the pandemic's progression may find themselves without cover for cancellations or disruptions directly related to coronavirus.
Mr Lewis urged travellers to review their policies for clauses that might exclude cover for 'known events' or pandemics. He advised that if a trip is cancelled by the airline or holiday company due to coronavirus restrictions, consumers are generally entitled to a full refund. However, if an individual chooses to cancel their trip themselves, the ability to claim on insurance will depend heavily on the specifics of their policy and when it was taken out.
This guidance is particularly pertinent for those planning future international travel, as many countries continue to navigate varying levels of restrictions and health advisories. The financial implications for travellers who face cancellations or need medical assistance abroad without adequate insurance could be substantial, underscoring the importance of proactive checks.
The advice from MoneySavingExpert.com serves as a reminder for UK citizens to be diligent in their travel planning. It reinforces the message that while the government and travel industry provide guidance, the ultimate responsibility lies with the individual to ensure they are adequately protected financially before embarking on a journey in these uncertain times.