The European Union's new Entry/Exit System (EES) has thrown a spanner in the works for British holidaymakers heading to Europe this summer, with potential delays at border control threatening to disrupt travel plans. UK travellers can expect to spend extra time registering fingerprints and a photo when scanning their passports, adding to the usual queuing time. The introduction of EES has already led to significant delays at several European airports, resulting in missed flights and unexpected costs for rebooking.
Experts advise taking three key precautions to avoid financial penalties. First and foremost, arrive at airports well in advance of your scheduled departure – budget airline Wizz Air's UK boss recommends being there at least three hours before your flight home. Similar advice is offered by Jet2 and Ryanair, depending on the specific airport. However, Eurostar passengers should stick to the arrival times stated on their tickets, as EES steps are already factored in. The Port of Dover advises arriving no more than two hours before ferry departure to avoid congestion.
Staying informed is also crucial. Sign up for alerts from your airline and travel provider to receive timely updates on waiting times and schedule changes. Check with the Civil Aviation Authority (CAA) for guidance, which recommends passengers verify with their airline directly before travelling to ensure sufficient time for security and reaching their gate.
Lastly, scrutinise your travel insurance policy carefully. If a flight is missed due to EES queues, airlines are unlikely to provide an alternative without additional charge. The Association of British Insurers (ABI) indicates that policies typically do not cover costs resulting from EES delays, which are often considered 'expected procedure' or 'routine process'. While there might be a slim chance of claiming under 'missed departure' or 'delay/abandonment' cover, immigration or border delays are usually excluded. Review your policy documents or consult with your insurer before travelling.