Millions of unpaid carers across England are expected to benefit from a new cross-Government action plan, published today, which aims to provide earlier identification and enhanced support. The initiative, a crucial element of the Government's broader National Care Service strategy, seeks to better recognise the vital contribution of nearly one in ten people in England who provide care for family members, friends, or loved ones.
Unpaid carers often face significant challenges, including difficulties in maintaining careers or education, managing their own health, and experiencing loneliness or isolation. The 'Unpaid Carers Action Plan: Recognise, Refer, Reach' is built on three core pillars: ensuring carers are identified early, referring them to appropriate services, and helping them to reach their full potential beyond their caring responsibilities. This includes access to financial assistance like Carer's Allowance, employment support such as Carer's Leave and flexible working options, and health and social care services.
Key measures outlined in the 42-action plan span health, social care, education, employment, and social security. Notable proposals include enabling unpaid carers to register their role on the NHS App, which will ensure health professionals are aware of their status and involve them in care planning. The forthcoming Single Patient Record system aims to reduce the burden on carers by preventing the need to repeatedly provide information about the person they care for, while also assisting with appointment and prescription management.
Furthermore, a new unpaid carers landing page on GOV.UK is set to launch this summer, consolidating guidance on health, social care, employment, and benefits into one accessible location. A Carers' Charter will also be published, detailing the rights and entitlements of carers. From Spring 2027, employers with 250 or more workers will be mandated to improve support for unpaid carers, helping them to sustain their careers while fulfilling their caring duties. The plan also prioritises involving carers in hospital discharge planning through reforms to the Better Care Fund.
The plan places a particular emphasis on young carers, with measures designed to identify them quicker and provide better support to ensure they can remain in education without falling behind. Schools will be held accountable through attendance data for young carers, alongside secure information sharing across services to ensure comprehensive support. Minister of State for Care, Stephen Kinnock, highlighted the extraordinary contribution of unpaid carers, stating that the Government is committed to building a system that recognises and supports them, helping them to reach their potential in education or work.
Kirsty McHugh, CEO of Carers Trust, welcomed the action plan, acknowledging its aims to make it easier for carers to be identified and receive support. The comprehensive nature of the plan suggests a significant shift in how unpaid carers are integrated into and supported by public services across the country.