UK property managers are bracing themselves to breathe a collective sigh of relief as Fixflo's repairs platform integrates with contractor job management software BigChange. This game-changing union promises to eliminate the tedious administrative tasks associated with tracking maintenance work, freeing up time for more pressing matters. Repairs will now be visible in real-time, from instruction to final invoicing, thanks to automated updates that eradicate the need for manual data entry and direct contractor contact.
The integrated systems facilitate a seamless exchange of information, including quotes, approvals, and requests for additional tasks. Property professionals can now track maintenance tasks without needing to chase contractors for status reports, reducing uncertainty and improving communication with tenants through automated notifications about scheduled appointments. Both companies highlight that this integration provides a single, comprehensive audit trail for every repair, ensuring transparency and accountability from start to finish.
Dean Falvey, head of contractor operations at Fixflo, pointed out the root cause of many property management headaches – not the repairs themselves, but the constant chasing for updates. He explained that property managers often call contractors for estimated times of arrival, tenants are left waiting without information, and invoices can arrive in formats that are difficult to reconcile. Falvey believes that connecting Fixflo and BigChange removes these pain points, allowing contractors to work within their familiar system while agents gain full visibility in Fixflo.
The integration is now available to customers already using both platforms, marking a significant step forward in digitising property management operations. It aims to foster greater efficiency, reduce communication bottlenecks, and enhance the overall experience for property managers, contractors, and tenants across the UK. This move reflects the growing trend towards integrated digital solutions in the property sector, driven by a demand for greater transparency and streamlined processes.