Ofgem has announced an increase to the October price cap, a move that Energy UK says is consistent with earlier predictions. Ned Hammond, Energy UK’s Deputy Director, Customers, noted that such a rise is particularly worrying during winter when energy consumption naturally increases.
This latest increase follows a significant hike over the summer, intensifying the challenges for customers struggling with their bills. Energy UK has highlighted that customer debt has now reached a record £6 billion.
The organisation has also detailed how a social discount scheme could offer more effective and lasting assistance for households most in need. Additionally, Energy UK suggests the government should assess methods to reduce bills in the long term, citing the impact of the Middle East conflict on gas prices as a reason to transition to more domestic clean energy sources.
Energy UK advises anyone facing difficulties with bills to contact their supplier to understand available support.