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Over Half of UK Shop Workers Face Weekly Abuse, Retail Trust Reports

More than half of UK shop workers are reportedly experiencing abuse or attacks from customers every week, according to new research by the charity Retail Trust.

  • 54% of UK shop workers reportedly face abuse or attacks weekly.
  • This figure has increased from 33% two years ago.
  • The Retail Trust charity published the new research.

New research from the charity Retail Trust indicates that over half of UK shop workers, 54%, now face abuse or attacks from customers every week. This represents a rise from 33% recorded two years ago.

The charity's findings have prompted calls for shoppers to demonstrate greater respect, particularly ahead of the upcoming busy Christmas period.

Why this matters: The reported increase in abuse against shop workers highlights a growing issue for those in retail roles.

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