A housing association in Lincolnshire has sparked outrage among residents after addressing a formal noise complaint about parents calling their children indoors from playing. Amplius, the housing association in question, sent a letter to properties in Viscount Close, Pinchbeck, notifying them of a report concerning 'shouting in a communal area, shouting at children to come inside following playtime on communal grass area'.
Parents in the area have vehemently criticised the complaint, describing it as 'absurd', 'ridiculous', and 'pathetic'. Natasha Saggs, whose daughter frequently plays in the communal space, highlighted the irony, stating, "We get complaints if children are on social media too much and they're gaming inside and they're on their tablets. Being called in for dinner is a normal daily thing to do." Susan Coleman, whose grandchildren also use the grassy area, echoed this sentiment, questioning, "How are you supposed to get your children in if you don't shout them?"
The incident has ignited a debate about acceptable noise levels in residential communities and the balance between peace and everyday family life. Rick Gay, another resident, whose partner's children regularly play outdoors, called the complaint "absolutely ridiculous," adding that shouting children in is typically confined to "teatime" and not a constant disruption. Nsernesta Jerumbauskaite, who was teaching her daughter to ride a bicycle nearby, also commented that the noise occurs in the evening, "It's not late," and doesn't believe it causes any significant disruption.
Amplius Housing Association has confirmed it takes all reports of noise nuisance seriously, reiterating its commitment to fostering "peaceful communities for our customers." A spokesperson for the organisation stated that no conclusions have been reached regarding the complaint and that any submitted evidence would be assessed. They also confirmed ongoing communication with relevant customers to provide updates on the case's progress. The identity of the complainant remains undisclosed.
The situation in Pinchbeck underscores a growing tension in some UK residential areas, where communal living spaces often lead to differing expectations regarding noise. While housing associations have a duty to investigate complaints, this particular instance has led to significant community backlash, with many residents feeling that a fundamental aspect of family life is being unfairly targeted.