Devon and Cornwall Police have warned hospitality businesses against using social media to track down customers who leave without paying, urging them to report incidents to the force instead.
Since 2022, Devon and Cornwall Police have received 234 reports from hospitality businesses regarding customers making off without paying. This figure rises to 2,802 when including all outlets such as petrol stations and shops.
Sgt Chris Chaloner from Devon and Cornwall Police stated that deliberately leaving without paying after eating at a restaurant is a criminal offence, which the force should be addressing. He advised businesses to report incidents to the police and provide evidence.
Temporary Ch Supt Antony Hart highlighted the risks of posting images online, including potential misidentification of innocent people and the impact on police investigations. He noted that police can release images in a controlled and lawful way when there is a genuine investigative need.
Businesses in Newlyn, Cornwall, have reported various incidents, including a family allegedly planting plastic in bread to avoid payment. Trevelyan Worth, general manager of The Swordfish pub, said customers have left without paying bills of £140 and £380 in the last year. Nicholas George, co-owner of the Fisherman's Arms, has successfully traced customers through social media in some instances.