Adam Hills, client services director at LRG Living Markets, has stated that portfolio landlords have outgrown traditional property management methods. He argues that managing large portfolios, particularly those with 50, 100, or 200 properties, as individual tenancies is no longer effective.
Hills suggests that the industry should adopt a more coordinated, transparent, and performance-focused model. He highlights that owners of larger portfolios require greater oversight, including insights into rent performance across locations, void periods, maintenance costs, and consistent compliance management.
A suitable model, according to Hills, should provide one accountable client relationship, consistent coordination across specialist teams, and portfolio-level reporting with regular performance reviews. It should also include proactive management of rents, voids, costs, and maintenance, alongside structured compliance and quality controls.