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Reader asks about 'reasonable' train routes after delays and cancellations

A reader has raised a question regarding the definition of a "reasonable" train route following significant delays or cancellations on a return journey between London and Edinburgh.

  • A reader experienced significant delays or cancellations on a return train trip from London to Edinburgh.
  • At Waverley station, passengers were advised they could travel by any "reasonable" route.
  • The reader is seeking clarification on what constitutes a "reasonable" route and who makes that decision.

A reader, identified as Grant, has emailed a question about the meaning of a "reasonable" train route. This follows a return journey between London and Edinburgh where both legs of the trip were either significantly delayed or cancelled.

During the disruption at Waverley station, an announcement informed passengers they could travel by any "reasonable" route. Grant is asking for clarification on what is considered reasonable, what is not, and who is responsible for deciding this.

What this means for you: If you experience train delays or cancellations, you may be advised to travel by a "reasonable" alternative route.

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