Landlords in England who utilise digital verification services for Right to Rent checks will be required to choose registered providers from 1 October. This change is part of revised Home Office codes that cover checking procedures and aim to prevent unlawful discrimination.
The updated guidance addresses digital evidence, facial recognition, and the handling of applicants whose immigration status necessitates further checks. It also clarifies that tenants should not face disadvantages if they opt to use acceptable paper documents instead of digital methods.
The Home Office's discrimination code specifies that individuals must not be treated less favourably due to the checking route required. Landlords are advised against favouring applicants whose status is simpler to verify, and those with a time-limited right to rent must receive equal treatment once their entitlement is shown.
Digital verification providers must be listed on the government register as capable of conducting Right to Rent checks. While using such a provider remains optional, landlords must offer applicants a reasonable chance to verify their identity if facial recognition fails. For tenants with eVisas, the Home Office online checking service must be used, with the Landlord Checking Service available for technical issues.