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Rightmove accused of blocking agents from £1.5bn compensation claim

Rightmove is opposing an attempt to automatically include thousands of estate agents in a £1.5bn legal action over allegedly excessive subscription fees. The Competition Appeal Tribunal is hearing arguments on whether agents should be automatically included or sign up individually.

  • Rightmove is accused of exploiting its dominant market position to impose excessive subscription charges.
  • The £1.5bn legal action covers estate agents and new home developers who paid Rightmove fees between April 2020 and April 2026.
  • Claimants argue Rightmove's preferred 'opt-in' approach would deter smaller agencies from seeking compensation.

Rightmove is facing criticism for opposing the automatic inclusion of thousands of estate agents in a £1.5bn legal action. The case, heard by the Competition Appeal Tribunal (CAT), concerns allegedly excessive subscription fees charged by the property portal.

The central issue is whether around 13,000 estate agency and property businesses should be automatically part of the collective action or be required to sign up individually. Jeremy Newman, leading the claim, argues that Rightmove's preferred 'opt-in' method would create additional costs and administrative hurdles, deterring smaller agencies.

Newman stated that an 'opt-in' approach would be a "serious obstacle for small and medium-sized businesses," leading to fewer businesses being compensated and higher legal costs. He claims this would primarily benefit Rightmove.

The £1.5bn action alleges that Rightmove exploited its dominant position in the UK property portal market, imposing unfair subscription charges and restricting competition. Claimants cite Rightmove's reported profit margins of around 70% for two consecutive years and its platform accounting for over 80% of consumer time on UK property portals as evidence of its market dominance.

The tribunal's current hearing will not determine if Rightmove broke competition law or if agents are entitled to compensation. However, its decision on the opt-in versus opt-out structure could significantly influence the number of businesses participating in the legal action.

Why this matters: The outcome of this tribunal hearing could determine how many of the around 13,000 eligible estate agency and property businesses participate in the £1.5bn compensation claim.

What this means for you: If you are an estate agent or new home developer who paid Rightmove subscription fees between April 1, 2020, and April 1, 2026, the tribunal's decision on the claim's structure could affect your ability to pursue compensation.

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