European river cruises are experiencing widespread disruption due to record-low water levels, with the Rhine and Danube particularly affected. Water levels in Cologne on the Rhine sank to an all-time low of 40cm this week, raising concerns about vessels running aground.
This disruption, which has led to cancellations, itinerary changes, missed excursions, ship swaps, and unscheduled coach journeys throughout the summer, is expected to persist. No significant rainfall is forecast for affected regions until mid-October.
Under Package Travel Regulations, passengers have rights if a significant portion of their holiday cannot proceed as planned. If this occurs before departure, options typically include a full refund or an alternative trip.
Riviera Travel, for example, has offered Rhine customers alternative itineraries sailing north into the Netherlands and Belgium. Danube passengers have been offered a night on a ship in Budapest before travelling by train to join their cruise in Vienna. Those who accept altered itineraries can receive a future cruise credit or a full refund.
If itinerary changes happen after departure, the cruise line must provide suitable alternative arrangements and offer a partial refund if these are of lower quality. Extreme weather events are anticipated to make such disruptions more frequent, with increased wet and stormy conditions expected in late autumn and early winter due to El Niño.