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Roblox to overhaul privacy after adults could contact children

Roblox has committed to changes on its gaming platform after Australia's eSafety commissioner found adults could still view child accounts and send connection requests without parental consent.

  • Adults could see child accounts and send connection requests without parental consent on Roblox.
  • Children's connections and profiles were visible to anyone on Roblox.
  • Roblox will engage a third-party auditor to assess its safety measures, including age-estimation technology.

Roblox has committed to making changes to its online gaming platform following findings by Australia's eSafety commissioner. The regulator discovered that adults were still able to view child accounts and send connection requests without parental consent.

Testing earlier this year also revealed that children and adults could view and respond to each other's posts on forums outside game environments without parental consent. Additionally, children's connections and profiles, including account names and interests, were visible to anyone on Roblox.

The eSafety commissioner had raised concerns that Roblox might not comply with codes and standards under the Online Safety Act, alleging insufficient measures to prevent contact between adults and children. Roblox has provided a legal agreement to the regulator and has three months to implement the changes.

The company has committed to preventing adults from contacting unknown children without parental consent and strengthening child account settings to be private by default. Roblox will also engage a third-party auditor to assess its safety measures, including its age-estimation technology.

Why this matters: Verifiable safety measures are considered critical to Roblox's long-term viability and success by the eSafety commissioner.

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