Milton Keynes has been at the forefront of autonomous delivery technology for six years, with Starship Technologies' six-wheeled robots navigating its pavements to deliver groceries for Co-op customers. But this pioneering initiative could soon be replicated across the UK, as the government considers new legislation allowing such robots to operate on pavements nationwide.
Already, similar trials are underway in Wakefield, Leeds, and Bristol, where food delivery firm Just Eat has also deployed autonomous technology. The expansion depends on forthcoming government approvals under new laws governing micromobility vehicles – a move that could significantly alter the landscape of last-mile delivery.
Residents in Milton Keynes who have used the robots praise their convenience, particularly for those unable to leave their homes due to illness or childcare responsibilities. Amrita Singh, 46, calls her experience "wonderful", highlighting the benefit for busy households and individuals with mobility issues. Observing a delivery, the robot demonstrated its ability to navigate obstacles using radars, cameras, sensors, and artificial intelligence, completing a short journey faster than walking.
However, disability and pedestrian safety charities have voiced concerns over the potential dangers of widespread robot deployment. Catherine Woodhead, Chief Executive of Living Streets, argues that these robots "cause chaos for pedestrians" and pose risks to older people, individuals with disabilities, those who are blind or partially sighted, and parents with buggies. She advocates for clear regulations before broader implementation, citing incidents such as the 2019 obstruction of a wheelchair user in Pittsburgh.
Starship Technologies maintains that its robots can recognise mobility devices and yield appropriately, with a "human backup" system in place to remotely control units if necessary. Despite these assurances, the debate over balancing technological convenience with pedestrian safety and accessibility remains a critical point as the UK considers a nationwide rollout of autonomous delivery robots.