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Third-party reliance leaves many estate agents without direct website control

A recent survey has revealed that the majority of UK estate agents rely on external providers for their website functionality, highlighting concerns over data security and control.

  • Survey of 1,000 estate agents finds 85% rely on third-party providers for website functionality
  • Concerns over data security and control raised as a result
  • Estate agents may struggle to adapt to changing digital landscape

A recent survey of 1,000 UK estate agents has found that 85% of respondents rely on external providers for their website functionality, leaving them vulnerable to data security risks and a lack of control over their online presence.

The survey, conducted by a leading industry organisation, revealed that many estate agents are reliant on third-party providers to manage their websites, including property listings, customer data, and marketing tools.

This reliance on external providers raises concerns over data security, as a breach could compromise sensitive customer information and damage an estate agent's reputation.

Furthermore, the lack of control over their website functionally may make it difficult for estate agents to adapt to changing consumer behaviour and technological advancements in the digital landscape.

Rightmove, one of the UK's largest property portals, has seen significant growth in recent years, with the average asking price for a property listed on the site reaching £342,000 in April 2023 according to the latest data from the portal.

This trend highlights the importance of having a strong online presence for estate agents, but also raises questions over the sustainability of relying on third-party providers for their website functionality.

Why this matters: The findings of this survey have significant implications for the UK property industry, particularly for estate agents who may struggle to adapt to changing consumer behaviour and technological advancements.

What this means for you: What this means for you: If you're planning to sell or buy a property, it's essential to research and understand the estate agent's website functionality and data security measures to ensure a smooth transaction.

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