Property inspection platform TouchRight is actively pursuing partnerships with additional Customer Relationship Management (CRM) systems, following the successful integration of its services with Alto's platform. This strategic move aims to streamline operations for property professionals, enabling more seamless data flow between inspection reports and client management systems. The integration with Alto, a widely used CRM in the property sector, marks a significant step in TouchRight's efforts to enhance its connectivity and utility for estate agents, letting agents, and property managers across the UK.
Alongside its expanded integration strategy, TouchRight has also unveiled new AI-powered reporting functionality. This innovative feature is designed to automate and enhance the efficiency of generating property inspection reports, potentially reducing the time and effort required by property professionals. The introduction of artificial intelligence into the reporting process could lead to more accurate, consistent, and detailed reports, benefiting both landlords and tenants by providing clearer documentation of property conditions.
These developments come approximately one year after Miriam Roth acquired TouchRight from Plentific. The acquisition appears to have catalysed a period of innovation and strategic growth for the platform. Under new ownership, the company seems to be focusing on technological advancements and expanding its market reach through improved system compatibility, indicating a commitment to modernising property management tools.
The move to integrate with more CRM systems is particularly relevant in the current UK property market, where efficiency and digital solutions are becoming increasingly critical. Estate and letting agents are under pressure to manage large portfolios, comply with evolving regulations, and provide high-quality service to clients. Tools that can automate tasks and connect disparate systems can significantly improve operational workflows and reduce administrative burdens. This is especially pertinent given the ongoing fluctuations in the housing market, which demand agile and responsive property management.
For existing homeowners and landlords, platforms like TouchRight offer a standardised approach to property inspections, which can be crucial for tenancy agreements, insurance claims, and property maintenance planning. The integration with CRM systems means that property managers can maintain a more comprehensive and accessible record of property conditions over time, potentially simplifying dispute resolution and ensuring properties are well-maintained. While this development doesn't directly impact house prices or mortgage rates, it contributes to the broader ecosystem of property management tools that support the stability and professionalism of the rental sector.