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Zoopla shifts focus to homeowners and property valuations, returns to profit

Zoopla, the UK's second-largest property portal, has returned to profit after shifting its strategy to focus on existing homeowners interested in property valuations. The company reported a pre-tax profit of £13.3m in 2025.

  • Zoopla posted a pre-tax profit of £13.3m in 2025, recovering from a £5.2m loss the previous year.
  • The number of homeowners using Zoopla increased by 39% to 5.4m in 2025, and has since grown by another 1m.
  • The company's new strategy focuses on property valuations and aims to build ongoing relationships with homeowners.

Zoopla, the UK's second-largest property portal, has reported a return to profit, posting a pre-tax profit of £13.3m in 2025. This follows a £5.2m loss in the previous year, which was partly due to a nearly £20m write-down of Yourkeys, an estate agent acquired in 2021.

The company's new chief executive, Paul Whitehead, has steered Zoopla away from a primary focus on property transactions. Instead, the strategy now targets existing homeowners interested in valuing their properties and other financial services.

This shift is supported by a new advertising campaign designed to appeal to homeowners' interest in property valuations. The number of homeowners using the platform grew by 39% to 5.4m in 2025, and has increased by an additional 1m since then. Despite this, the group's revenue saw a one per cent dip to £83.2m.

Whitehead indicated that while house prices and market activity are declining, the new approach is not solely a response to a subdued market. He noted that UK consumers have become more resilient, with less volatile swings in platform traffic.

Why this matters: The strategic shift by a major property portal towards homeowner engagement and valuations could influence how property information is consumed and how other platforms adapt.

What this means for you: You may notice more advertising from Zoopla focused on property valuations, even if you are not actively looking to move.

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