Consumers may be overpaying for antivirus software due to difficulties in managing auto-renewal settings, Which? has highlighted. The consumer group states that while antivirus software offers strong device protection, costs can escalate if auto-renewal messages are overlooked.
Which? indicates that some antivirus providers reportedly complicate the process of switching off auto-renewal when users initially sign up. This practice could lead individuals to spend more than necessary to keep their devices protected from malware.
The necessity of antivirus software can vary depending on the devices used and online activities. Which? provides information on which providers are more transparent about auto-renewal and offers guidance on how to manage the process to prevent overpayment.