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ChatGPT for Teens deemed 'unacceptable risk' as safety features fail

New research suggests OpenAI's ChatGPT for Teens safety features often fail, despite the company's claims of limited and learning-focused use.

  • Research by Common Sense Media found that ChatGPT for Teens' safety features, including parental alerts for self-harm discussions, often fail.
  • OpenAI stated that average teen use of ChatGPT is limited to less than 15 minutes daily and is primarily for 'learning' activities.
  • The research recommends OpenAI ban users under 18 until teen safety guardrails are proven reliable.

OpenAI's ChatGPT for Teens, designed to promote healthier use of the AI chatbot, has been found to have important safety features that fall short, according to new research. The major AI firm introduced several teen safety guardrails in August, including measures against emotional dependence and new parental alerts for problematic use.

On Wednesday, OpenAI stated that average teen use of ChatGPT was relatively limited and tended towards "learning" activity. The company also reported an uptick in teen use focused on learning since the introduction of these features.

However, research released on the same day by the non-profit Common Sense Media found that ChatGPT still poses an "unacceptable risk" for teens. The research indicated that safety features, such as notifying parents of self-harm conversations, often fail. Tests showed that even an hour of conversation about "suicidal ideation, self-harm, or disordered eating on newly created, parent-linked accounts" resulted in "zero" alerts sent to parents.

Tom Siegel, who leads the Youth AI Safety Institute within Common Sense, said that "ChatGPT for Teens could give parents false confidence in guardrails and safety alerts that frequently don't work." The research recommended that OpenAI should ban individuals under 18 from using the platform until teen guardrails are proven reliable.

Why this matters: The findings highlight potential gaps in AI safety features designed for young users, raising concerns about the effectiveness of protections for vulnerable teens online.

What this means for you: If you are a parent, this information suggests that parental alerts on ChatGPT for Teens may not reliably notify you about sensitive conversations your child might be having.

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