Three years after the Ultra Low Emission Zone (Ulez) expanded across all London boroughs on 29 August 2023, businesses and residents bordering the scheme continue to express strong feelings, although many have adapted to the changes.
Areas such as Dartford and Swanley in Kent, and Epsom and Staines in Surrey are now on the edge of the zone. Businesses in these areas describe difficulties some customers face due to the £12.50 daily charge, with complaints still ongoing.
Natalie Potter, a beauty salon owner in Crayford, Bexley, stated that the initial months after the expansion were "quite damaging" for her business, as some working mothers sought salons outside the zone. However, she noted that her business is now busy again and has regained clients.
Pam Manwaring, a director at Orchard Garage in Dartford, reported that customers still complain, and those living near the London boundary have limited alternatives to driving. She added that while the garage initially saw a boost from people avoiding the charge, this has since "levelled out."
Transport for London (TfL) acknowledged the frustration of people outside London, particularly regarding public transport access. TfL stated it had wanted to extend its scrappage scheme beyond the capital but lacked the necessary funding. Lucy Hayward-Speight, Head of transport policy at TfL, said the Ulez scheme has improved air quality both inside and outside London.
Ruth Fitzharris, a Mums for Lungs campaigner, described the expansion as a "massive success," citing significant health benefits. Researchers last week reported being "stunned" by the rapid recovery of children's lungs after Ulez was introduced, with a study of over 3,400 children in London and Luton providing strong evidence that clean-air zones can reduce pollution harm.