DoorDash has announced a text-to-order AI agent that lets users place orders through Apple Messages. The company said the tool allows users to send prompts such as "order my usual," and the agent will understand that they mean their Friday night order.
DoorDash said users can also ask for a specific dish and request a local recommendation. The agent will then search local spots and suggest a cart based on the prompt, and even text photos of the food it recommends. When ordering for a group, DoorDash said the agent can handle mixed dietary preferences and different quantities in one order.
The launch comes as DoorDash looks to gain an edge over rivals Uber Eats and Grubhub, and amid a growing push to adopt personal AI agents that can handle tasks without requiring users to navigate apps or websites themselves.
DoorDash is opening up a waitlist for users in the US to try out the new feature. In addition to the AI agent, DoorDash announced that it will begin testing its delivery drones with select restaurants in Northern California.