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HMRC to contact one million low earners over pension tax relief refunds

Around one million individuals, predominantly women, are due pension tax relief payments and will be contacted by HMRC in the coming months.

  • Approximately one million people, mostly women, are eligible for top-up pension payments.
  • HMRC will issue letters explaining how to receive the payments, typically around £70.
  • The payments address a disparity for low earners in Net Pay Arrangement pension schemes.

HM Revenue and Customs (HMRC) is set to contact approximately one million people, primarily women, who are owed pension tax relief. These individuals are low earners who missed out on payments due to the administration method of their pension schemes.

Letters will be sent out over the next few months, detailing how eligible individuals can receive their payments. The typical amount due is £70, though this can vary based on personal circumstances. These top-up payments will initially cover the 2024-25 tax year, with automated payments for subsequent years.

HMRC has advised that customers do not need to apply, as information will be sent automatically via letter or online personal tax accounts. The tax authority will not use text messages, emails, or phone calls for this purpose, and will never ask for money transfers, PIN codes, or passwords.

A HMRC spokesman stated, "We know some people may be cautious about unexpected contact, which is why we provide clear information about what to expect and how to verify the contact is genuine." Customers can verify letters on Gov.uk and should only respond through official HMRC channels.

What this means for you: If you are a low earner who has paid into a pension, you may receive a letter from HMRC explaining your eligibility for a top-up payment. It is important to verify the authenticity of any contact by checking Gov.uk and responding only through official HMRC channels, as HMRC will not contact you via text, email, or phone for this matter.

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