Families struggling to put food on the table or heat their homes will soon have a familiar face leading the organisation they turn to for help. Peter Grigg, who has spent the last four years championing vulnerable families at Home-Start UK, is moving to Citizens Advice as their new chief executive.
This isn't just a job change – it's a lifeline passing between two organisations that understand what real hardship looks like. Grigg has led Home-Start UK since 2020, where he's overseen a network of volunteers who sit at kitchen tables with exhausted parents, offering practical help and a listening ear to families facing everything from postnatal depression to mounting bills.
Citizens Advice will be getting someone who truly gets it. The charity helps millions of people each year navigate debt problems, benefit claims, housing disputes, and workplace issues through local offices, online resources, and helplines. It's often the first port of call when everything feels overwhelming.
The timing couldn't be more crucial. Advice services are buckling under unprecedented demand as households battle soaring energy bills, grocery costs, and mortgage rates. Citizens Advice advisers are seeing people who never imagined they'd need help – working families choosing between heating and eating, or pensioners rationing meals to afford their prescriptions.
Grigg brings heavyweight experience from his time at major charities including the NSPCC and Action for Children. His track record of supporting families through their darkest moments should serve Citizens Advice well as it continues providing the lifeline so many desperately need.
Both organisations will announce transition arrangements and succession plans in the coming weeks, ensuring continued support for the families and individuals who rely on their services.
Source: Third Sector