A pilot study focusing on digital inclusion for disabled working-age adults has identified key challenges, including inaccessible design and the affordability of assistive technology. The research, which included a survey of 525 disabled adults, found that only 13% agreed new technology is often designed with disabled people in mind.
The findings also indicate that among the 40% of disabled adults who use assistive technology, only a quarter (25%) state they can comfortably afford it. Furthermore, 39% of those not currently using assistive technology (60% of the surveyed group) are unaware of what assistive technologies are available.
The pilot, delivered to 40 disabled adults, highlighted the importance of flexible, ongoing, and trusted accessible support, particularly for individuals with complex or changing needs.