Which? experts are sharing their personal methods for outsmarting scammers. These precautions range from simple communication changes to enhanced digital security measures.
Alison Potter, a Which? Senior Content Editor, uses a secret sign-off with her mother to verify WhatsApp messages after her mother nearly fell victim to a 'Hi Mum and Dad' scam. This code, which can be an emoji, word, phrase, or series of numbers, helps them confirm they are speaking to each other.
Lisa Barber, Which? Tech editor, advises against saving card details when shopping online. She believes this practice limits the number of retailers storing payment information, thereby reducing risk in the event of a data breach.
Tom Morgan, Which? senior consumer writer, advocates for using two-factor authentication (2FA) on important online accounts, such as email, banking, and social media. This adds an extra security step, making it harder for scammers to access accounts even if they have a password.
Paul Lester, Which? technology content editor, uses call screening and avoids answering calls from unknown numbers. He suggests checking unknown numbers online or using smartphone call screening features, while also cautioning that familiar-looking numbers can be faked by scammers.
Additionally, using a password manager is recommended by one expert to create and store strong, unique passwords for various online accounts, requiring only one master password to remember.