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Acas Draft Code Criticised for Failing to Bolster Predictable Work Law

A new draft code from Acas, intended to support the UK's predictable working patterns law, has been criticised for not adequately addressing loopholes. Employment law experts suggest it falls short in providing clear guidance for employers and employees seeking stable work arrangements.

  • Acas has published a draft Code of Practice to support the Workers (Predictable Terms) Act 2023.
  • The draft code has been criticised by employment law experts for failing to plug gaps in the existing legislation.
  • Concerns centre on the lack of clear guidance and its potential to leave workers without truly predictable patterns.
  • The Act aims to provide a statutory right for workers to request more predictable working patterns.
  • Critics argue the code does not sufficiently clarify what constitutes 'predictable' or how requests should be handled effectively.

The government's flagship legislation to give millions of workers the right to predictable hours faces being undermined by weak guidance that fails to deliver the certainty ministers promised, employment law specialists have warned.

A draft Code of Practice published by Acas to accompany the Workers (Predictable Terms) Act 2023 has drawn sharp criticism for leaving key aspects of the new law dangerously ambiguous. The guidance is meant to show employers and workers how the legislation—which comes into force later this year—will work in practice, but experts say it falls well short of providing the clarity needed.

The Act introduces a statutory right for workers to request more predictable terms and conditions, covering working hours, which days they work, and contract length. In practice, this means someone on a zero-hours contract could ask their employer for guaranteed minimum hours, or a worker with irregular shifts could seek a fixed pattern. The legislation was designed to offer stability to those facing income uncertainty and work-life balance challenges under flexible arrangements.

However, employment lawyers argue the draft Acas code provides only general principles rather than the detailed, prescriptive guidance necessary to make the Act effective. Critics warn the current form leaves too much room for interpretation, potentially allowing employers to sidestep the law's intent whilst leaving workers without the genuine predictability they were promised.

The most significant concerns centre on the code's failure to clearly define what constitutes a "predictable" working pattern across different scenarios, or to establish robust mechanisms for handling requests and disputes. Without clearer parameters, legal experts fear the process could become subjective and inconsistently applied across workplaces, fundamentally undermining the Act's objectives.

The criticism carries particular weight given Acas's role as the government's employment relations watchdog. The Advisory, Conciliation and Arbitration Service's Codes of Practice are highly influential in how employment laws are interpreted and applied by tribunals and courts, making stakeholder concerns about this draft especially significant.

The consultation period for the draft code provides an opportunity for interested parties to submit feedback before the final version is published. However, the debate highlights the challenge of translating the government's policy intentions into practical, enforceable guidance that delivers meaningful benefits for workers whilst remaining workable for businesses.

Source: Employment Law Worldview

Why this matters: This matters to UK workers on flexible or zero-hour contracts who are seeking more stable work patterns and income predictability. It also affects businesses, as the final code will dictate how they must manage requests for predictable working arrangements.

What this means for you: If you're on a zero-hours contract or in casual work, this weak guidance means you may continue facing unpredictable shifts and income uncertainty. Employers might exploit loopholes to avoid giving you the stable hours you're legally entitled to request. Without clearer rules, securing predictable working patterns remains difficult, potentially affecting your ability to plan finances and secure additional employment.

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