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Ofqual fines EAL £150,000 for apprenticeship qualification failures

Ofqual has fined Excellence, Achievement & Learning Limited (EAL) £150,000 for serious and repeated failures in the delivery of apprenticeship qualifications.

  • EAL was fined £150,000 for multiple qualification failures.
  • 44 learners were directly affected by being assessed against the wrong version of the assessment plan.
  • 8 had their certificates revoked, and 13 learners were affected by failures in EAL's appeals process.

Ofqual has fined Excellence, Achievement & Learning Limited (EAL) £150,000 for serious and repeated failures in the delivery of apprenticeship qualifications. The failures included assessing learners against the wrong standards, managing incorrect results improperly, and failing to follow its appeals policy in a way that guaranteed impartiality.

Why this matters: This fine reflects Ofqual's commitment to holding awarding organisations to account when their systems let learners down.

What this means for you: If you're considering an apprenticeship, it's essential to research the awarding organisation and ensure they have robust systems in place to prevent similar failures.

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