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Public invited to share experiences of AI monitoring at work

The Guardian is seeking accounts from individuals who have been monitored or assessed by AI in their workplaces.

  • Firms are increasingly using AI to monitor or assess employees.
  • Instructors at Multiverse reportedly raised concerns about an AI monitoring system.
  • The Co-Op has used automated listening technology to rate customer phone calls.

The Guardian has issued a call for individuals to share their experiences of being monitored or assessed by AI at work. This initiative comes amid growing concerns regarding workplace surveillance, as companies increasingly adopt AI technologies for employee oversight.

Recent reports have highlighted instances of AI monitoring, including instructors at tech training company Multiverse who reportedly raised concerns about an AI system used to rate their work. Additionally, The Co-Op has implemented automated listening technology that assesses customer phone calls made by some of its employees.

What this means for you: If you have been monitored or assessed by AI at work, The Guardian is interested in hearing about your experience.

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