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Warning issued over Apple Pay suspension scam texts

Consumers are being warned about scam text messages claiming Apple Pay has been temporarily suspended and asking for payment details.

  • Scam texts falsely claim Apple Pay is suspended and ask users to re-register payment details via a link.
  • Clicking the link and entering details provides them directly to criminals.
  • Users may unknowingly approve a fraudster's digital wallet setup, allowing them to spend money.

A new wave of scam text messages is targeting users, falsely stating that their Apple Pay account has been temporarily suspended. These messages instruct recipients to click a link to re-register their payment details to reactivate the service.

According to Faye Lipson, a senior researcher at Which?, these texts are designed to trick individuals into providing their card number, CVV, and billing address on a fraudulent website. Criminals monitor these sites in real-time, quickly using the stolen details to set up digital wallets on their own devices.

Victims may then receive a push notification or one-time passcode, which they unknowingly approve for the fraudster's wallet, granting them access to spend the victim's funds. Similar scams include fake call centres requesting card details or fraudulent shopping sites offering fake bargains.

To stay safe, users are advised not to click links or phone numbers in these suspicious messages. Issues with digital wallets can typically be resolved through phone settings. For any doubts, individuals can call 159 to connect with their bank's fraud team.

Why this matters: This scam aims to steal card details and enable fraudsters to spend victims' money through unauthorised digital wallets.

What this means for you: Do not click links or phone numbers in messages claiming your Apple Pay is suspended. Instead, resolve digital wallet issues through your phone settings or call 159 if you have concerns.

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